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Heat Pumps
A smarter, cleaner way to heat your home
In this guide
Intro
Benefits
Home Suitability
How Heat Pumps Work
Costs & Savings
Grants & Finance
FAQs
Intro

Looking for a smarter, cleaner way to heat your home?

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A heat pump could be exactly what you’re after

It's a low-carbon heating system that uses electricity to move heat, not burn fuel, making it one of the most efficient ways to keep your home warm and your bills down

Unlike a gas boiler, which generates heat by burning fossil fuels, a heat pump draws warmth from the air or ground outside, even in winter, and transfers it into your home. It’s the same technology that powers your fridge, just in reverse, and it works quietly, cleanly, and efficiently all year round

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Benefits
Why choose a heat pump?
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Slash your carbon footprint
By switching to a heat pump, you could reduce your home’s carbon emissions by up to 70%, helping you do your bit for the planet.
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Future-proof your home
Gas boilers are on their way out. Heat pumps are the next generation of home heating, cleaner, quieter, and fully compatible with the UK’s net zero future.
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Cut your energy bills
Heat pumps are up to four times more efficient than traditional boilers. That means less energy used, and lower running costs over time.
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Get year-round comfort
Some heat pumps can cool your home in summer as well as heat it in winter — keeping things comfortable whatever the weather.
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Access grants and support
With schemes like the Boiler Upgrade Scheme and tailored local incentives, there’s financial support to help you make the switch more affordably.
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Get year-round comfort
Some heat pumps can cool your home in summer as well as heat it in winter — keeping things comfortable whatever the weather.
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Wherever you're starting, we’ll show you the smart next step.
Home Suitability

Is a heat pump right for your home?

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Not every home is heat pump ready, but that’s where we come in

We’ll help you understand if a heat pump suits your property, what it would cost, and how much you could save. If you’re not ready yet, we’ll show you the practical steps you can take to get there

  • Your heating bills are high
  • You have space for the unit
  • You have (or are open to) compatible heating systems
  • Your home is well insulated
  • You have room for a hot water cylinder
  • You’re planning a renovation or energy upgrade
How Heat Pumps Work

What exactly is a heat pump and how does it work?

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If you’ve ever used a fridge, you’ve already experienced heat pump technology, just in reverse!

A heat pump is a highly efficient system that captures heat from the air or the ground outside your home and uses it to warm the inside. It’s low-carbon, low-maintenance, and cleverly cost-effective over time

Instead of burning fuel to create heat (like gas boilers do), a heat pump moves heat from one place to another, even in cold weather. They can function at temperatures as low as -15 degrees

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The heat pump absorbs heat from the outside air or ground and transfers it to a liquid in the heat pump called a refrigerant

Having a low boiling point means this refrigerant will boil easily, it can then be compressed, which increases the temperature further. The now gaseous refrigerant passes through a heat exchanger, which allows this energy to be transferred into water, and taken into your home through your radiators, underfloor heating, and hot water cylinder. As it moves heat rather than generates it, a heat pump can deliver 3–4 times more energy than it consumes in electricity, making it one of the most energy-efficient systems available

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Costs & Savings

How much does a heat pump cost & save you?

The cost of a heat pump system depends on your home, the type of heat pump, and whether any upgrades are needed, but here’s a general breakdown to help you get a sense of what to expect:
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Air Source Heat Pump (ASHP)

  • Unit cost: £7,000–£10,000
  • Installation: £5,000–£10,000
  • Typical total: £15,000–£20,000

Air source heat pumps are the most common choice for UK homes. They’re usually installed outside and connected to your central heating system.

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Ground Source Heat Pump (GSHP)

  • Unit cost: £6,000–£10,000
  • Installation (incl. groundworks): £10,000–£15,000+
  • Typical total: £16,000–£25,000+

Ground source systems are more expensive due to the need for digging or boreholes, but they’re highly efficient and work well for homes with outdoor space.

Additional Upgrade Costs

Depending on your current system, you may also need to budget for:

  • New radiators or underfloor heating: £1,000–£3,000
  • Hot water cylinder (if needed): £500–£1,500
  • Improved insulation (e.g. loft, cavity walls): Varies, often recommended for best performance.
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Get your Free Home Energy Report
Wherever you're starting, we’ll show you the smart next step.
Grants & Finance

Grants, Incentives & Finance

England & Wales

Boiler Upgrade Scheme (BUS)

The main grant scheme for heat pumps in England and Wales.

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UK-wide

ECO4 Scheme (Energy Company Obligation)

Aimed at improving energy efficiency for low-income households and those in fuel poverty.

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UK-wide

Green Loans and Financing

While there’s no national green loan scheme in England and Wales currently, some banks and lenders offer low-interest or green mortgages to help fund energy-efficient home improvements, including:

  • Barclays Greener Home Reward
  • NatWest Green Mortgages
  • Other personal loan options (check for sustainability-linked terms)

Many installers also offer payment plans or 0% finance options, though it’s important to compare costs carefully.

Scotland only

Home Energy Scotland Grant & Loan Scheme

FAQs
Your questions, answered

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